The Startup Farm

Thoughts on creating and growing great businesses without being a dick.

November 2, 2009 at 10:05am
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Creating a Paper Trail

Make sure to keep a solid paper trail with clients, and that means a real, physical file with hardcopies of proposals, contracts, invoices, time sheets and anything else you can think of that relates to the project. This also includes all financial records, bank statements, receipts, deposit slips, etc.

Before beginning your business, establish several important things. First, design a consistent and scalable filing system for all the forms. Whether you organize by client or project is irrelevant, but make sure you can find the information when you need it. Make sure to have airtight contracts. Get a good template, tweak it and have your lawyer read it over. You will also need to look for NDAs (non-disclosure agreements, for contracting work out to other freelancers), RFP (request for proposal) templates for clients to fill out, expense reports, invoices, and time sheets. Every project is different, so be prepared to make changes on these forms. Make sure all contracts, whether they are with clients or vendors, have all the necessary signatures. Seems like an obvious thing, but you’d be surprised. Don’t do any work without one, because legally, you will have a very hard time forcing a delinquent client to pay without one.

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